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Health Insurance Claim Rejected After Reaching Annual Physiotherapy Limit

Macedonian ↔ EnglishInsurance12 segments ≈221 wordsSegments of 35 words or fewer

Insurance Officer (speaking English) and Client (speaking Macedonian) talk through “Health Insurance Claim Rejected After Reaching Annual Physiotherapy Limit”. You interpret both ways — English into Macedonian, and Macedonian into English — one segment at a time, exactly as in the CCL test.

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Full transcript

SEGMENT 1 · ENGLISH · 26 WORDS
Officer

Thank you for coming in today. I've reviewed your physiotherapy invoice from HCF, and unfortunately no benefit is payable under your current policy this calendar year.

SEGMENT 2 · MACEDONIAN · 12 WORDS
Client

Не разбирам зошто нема надомест. Мислев дека сеуште имам покриеност за оваа терапија.

SEGMENT 3 · ENGLISH · 25 WORDS
Officer

Our records confirm you've already used all twelve physiotherapy sessions allowed this calendar year, so there is no remaining limit for me to assess against.

SEGMENT 4 · MACEDONIAN · 13 WORDS
Client

Дали можам да го надградам осигурувањето сега, за веднаш да добијам повеќе сесии?

SEGMENT 5 · ENGLISH · 25 WORDS
Officer

You could upgrade to a higher extras cover, but a waiting period of two months applies, so it wouldn't help with sessions used right now.

SEGMENT 6 · MACEDONIAN · 11 WORDS
Client

Значи, од кога точно можам повторно да поднесувам сметки за физиотерапија?

SEGMENT 7 · ENGLISH · 23 WORDS
Officer

Your session limit resets on the first of January next year. From that date, new physiotherapy invoices can be submitted for reimbursement again.

SEGMENT 8 · MACEDONIAN · 12 WORDS
Client

А оваа денешна сметка, дали можам да ја поднесам подоцна, во јануари?

SEGMENT 9 · ENGLISH · 21 WORDS
Officer

Unfortunately this particular session took place this year, so it can't be counted against next year's allowance, even once January arrives.

SEGMENT 10 · MACEDONIAN · 15 WORDS
Client

Разбирам. Има ли начин да платам приватно, или можеби преку Medicare, додека чекам до јануари?

SEGMENT 11 · ENGLISH · 22 WORDS
Officer

Without a valid GP referral, Medicare won't cover this either. I'd suggest asking the clinic directly about a private payment plan instead.

SEGMENT 12 · MACEDONIAN · 16 WORDS
Client

Во ред, ќе разговарам со клиниката во Дандинонг за план на плаќање. Ви благодарам за објаснувањето.

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How the test works

Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Macedonian dialogues · All languages