Practice dialogues › Marathi › Consumer Affairs
Online Phone Purchase Refund Dispute
Fair Trading Officer (speaking English) and Customer (speaking Marathi) talk through “Online Phone Purchase Refund Dispute”. You interpret both ways — English into Marathi, and Marathi into English — one segment at a time, exactly as in the CCL test.
Practise this dialogue with AI marking →Read it first if you like, then practise it cold: the recording plays one segment, you interpret, the next segment plays. Marking shows, segment by segment, what you kept, left out or changed.
Full transcript
Thanks for calling NSW Fair Trading. Can you tell me exactly what happened with the phone you purchased online, and when?
मी eBay Australia वरून एक फोन विकत घेतला, त्याची किंमत एकशे एकोणनव्वद डॉलर होती. फोन आला तेव्हा स्क्रीन तुटलेली होती, आणि विक्रेता परतावा द्यायला तयार नाही.
Have you contacted the seller directly about this, and did they respond to your refund request within a reasonable time?
मी विक्रेत्याला दोनदा संदेश पाठवला, पण त्याने काहीच उत्तर दिलं नाही. आता मला काय करावं ते कळत नाही.
If the seller refuses again, we can offer conciliation between you both. It's voluntary, and there's no fixed timeframe—it really depends on how quickly both parties engage.
जर मध्यस्थी झाली, तर मला नक्की परतावा मिळेल का?
Conciliation isn't a guarantee of a refund, but many disputes do get resolved that way. If it doesn't work, you can lodge an application with NCAT instead.
जर तेही झालं नाही, तर NCAT कडे जाण्यासाठी काय करावं लागेल?
You'll need your original receipt, clear photos showing the damage, and copies of every message you exchanged with the seller. You can lodge all of that online.
माझ्याकडे फोटो आणि स्क्रीनशॉट्स आहेत. अर्ज करण्यासाठी काही शुल्क भरावं लागतं का?
There's an application fee for NCAT, though it may be reduced if you hold a concession card. Your case won't proceed until that form is fully completed.
धन्यवाद, मी आज रात्रीच पावती, फोटो आणि संदेशांच्या प्रती एकत्र करतो.
Terms in this dialogue that cost marks
CCL is marked on information transferred. These Australian terms have no direct word in most test languages — get one wrong and the segment's information is gone.
- fair trading'Fair Trading' असे इंग्रजीत तसेच सांगावे.
- concession card'concession card' हा शब्द तसाच वापरून 'सवलत कार्ड' असे जोडून सांगावे.
Practise it
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Start this dialogue →More Marathi dialogues
Same topic · Consumer Affairs
How the test works
Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Marathi dialogues · All languages