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Reporting a Home Theft Claim to NRMA Insurance

Romanian ↔ EnglishInsurance12 segments ≈291 wordsSegments of 35 words or fewer

Insurance Claims Officer (speaking English) and Client (speaking Romanian) talk through “Reporting a Home Theft Claim to NRMA Insurance”. You interpret both ways — English into Romanian, and Romanian into English — one segment at a time, exactly as in the CCL test.

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Read it first if you like, then practise it cold: the recording plays one segment, you interpret, the next segment plays. Marking shows, segment by segment, what you kept, left out or changed.

Full transcript

SEGMENT 1 · ENGLISH · 22 WORDS
Insurance Claims Officer

Thanks for calling NRMA Insurance today. Could you confirm your policy number and briefly describe what happened at your property this weekend?

SEGMENT 2 · ROMANIAN · 30 WORDS
Client

Bună ziua, numărul poliței este BX-45219. Sâmbătă seara, cineva a intrat prin geamul din spate al casei mele din Bankstown și mi-a furat laptopul și niște bijuterii de familie.

SEGMENT 3 · ENGLISH · 28 WORDS
Insurance Claims Officer

Have you already reported this incident to NSW Police? We'll need the event number before we can process your claim properly, since it's required for all theft claims.

SEGMENT 4 · ROMANIAN · 25 WORDS
Client

Da, am sunat imediat la poliție. Mi-au dat un număr de eveniment, este E-98213021, și mi-au spus că pot folosi acest număr pentru asigurare.

SEGMENT 5 · ENGLISH · 22 WORDS
Insurance Claims Officer

Could you list all the stolen items and their approximate value? Do you have any receipts or photos for any of them?

SEGMENT 6 · ROMANIAN · 32 WORDS
Client

Laptopul a costat aproximativ două mii de dolari și am bonul de cumpărare. Bijuteriile valorează cam opt sute de dolari, dar pentru un inel de la bunica mea nu am nicio chitanță.

SEGMENT 7 · ENGLISH · 24 WORDS
Insurance Claims Officer

Without a receipt, we can accept bank statements or photos as proof instead. There's also a three hundred dollar excess on this particular policy.

SEGMENT 8 · ROMANIAN · 26 WORDS
Client

Înțeleg, o să caut pozele și extrasele bancare. Cât timp durează, de obicei, până se ia o decizie pentru o cerere ca a mea?

SEGMENT 9 · ENGLISH · 20 WORDS
Insurance Claims Officer

Once everything's submitted correctly, we usually finalise claims within ten business days, provided nothing else is missing from your file.

SEGMENT 10 · ROMANIAN · 20 WORDS
Client

Bine, dar cum trimit toate aceste documente? Trebuie să vin la birou sau pot să le încarc de acasă?

SEGMENT 11 · ENGLISH · 22 WORDS
Insurance Claims Officer

Please upload the police report, item photos and your bank statements through the MyNRMA app - we don't accept documents by email.

SEGMENT 12 · ROMANIAN · 20 WORDS
Client

Am înțeles, o să descarc aplicația MyNRMA chiar azi și o să încarc totul acolo. Vă mulțumesc pentru ajutor.

Terms in this dialogue that cost marks

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How the test works

Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Romanian dialogues · All languages